Privacy Policy

ToolE Privacy Policy

Last updated: 29 April 2025
Effective Date: 01 March 2024

Introduction

Welcome to ToolE — a brand of Inter‑soft. We are an IT software development company committed to protecting your privacy and providing innovative solutions through our products and services. This Privacy Policy applies solely to the ToolE website (available at toolecommerce.com) and any digital service offered under the ToolE brand.

Your privacy is important to us. This policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website or use our ToolE services.

Information We Collect

We collect information in two main ways: information you voluntarily provide and information automatically collected when you interact with our services.

Voluntarily Provided Information

This includes any information you knowingly provide when you:

Create an account or subscribe to our newsletter
Purchase products or services available on ToolE
Contact us via email, social media, or similar channels
Submit feedback, reviews, or other user-generated content

Automatically Collected Information

When you use our website or services, we automatically collect certain technical and usage data, including:

Your browser type, operating system, and IP address
Usage data and navigation patterns
Data collected through cookies and similar tracking technologies

Personal Information

Personal information is any data that can be used to identify you. This may include your name, email address, phone number, payment details, and other identifiers. When you use ToolE, we may also collect transactional and usage data necessary for service optimization.

User-Generated Content

User-generated content includes reviews, ratings, images, and videos that you voluntarily submit for publication on our website or social media platforms. Once approved and published, this content becomes public and may be accessed by third parties.

Legitimate Reasons for Processing Your Personal Information

We only collect and process your personal information when we have a legitimate legal basis, such as:

Providing and enhancing our ToolE services
Communicating with you regarding your account and inquiries
Maintaining records for administrative and legal purposes
Conducting internal analysis and research for service improvement

Collection and Use of Information

We may collect personal information when you perform activities on our website, including:

Registering for an account or subscribing to our communications
Purchasing products or subscribing to ToolE services
Accessing our content via a web browser or mobile device
Contacting us through various communication channels
Mentioning us on social media platforms

We may combine the information you provide with data automatically collected to tailor your experience and improve our offerings.

Security of Your Personal Information

We implement commercially reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of electronic transmission or storage is entirely secure. It is also your responsibility to protect the security of any credentials, such as passwords.

How Long We Keep Your Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. This may include keeping records for legal, administrative, or analytical purposes. If your account or subscription to ToolE is deleted or becomes inactive, we will delete or anonymize your data accordingly.

Children’s Privacy

Our website and services, including ToolE, are not designed for or directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

International Transfers of Personal Information

The personal information we collect may be stored, processed, or transferred to countries outside your country of residence, including the United States. In such instances, we will ensure that appropriate safeguards are implemented in compliance with applicable law.

Your Rights and Controlling Your Personal Information

You have several rights regarding your personal data under this policy, including:

Choice: You are not obligated to provide personal information; however, omitting it may limit your ability to use certain features.
Access: You can request details about the personal information we hold about you.
Correction: If your information is inaccurate or incomplete, please contact us to have it corrected.
Non-discrimination: Exercising your data rights will not result in poorer quality or denial of service.
Notification of Data Breaches: We will promptly notify you if a breach affecting your personal information occurs.
Deletion: You may request that we delete your personal data. We will inform you of any impact this may have on your access to our services and strive to respond within 30 days.

Use of Cookies

Like many websites, we use cookies and similar tracking technologies to gather information about your activities on ToolE. This helps us analyze usage, personalize your experience, and improve our services. For more details, please review our Cookie Policy.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of such a transaction. The new owner will be required to honor the terms of this Privacy Policy.

Limits of Our Policy

This Privacy Policy governs the data collection practices of the ToolE website. It does not extend to third-party websites or services that may be linked on or from our site. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Major changes will cause the “Last updated” date to be revised, and, if necessary, you will be notified as required by applicable law. Your continued use of the ToolE website signifies your acceptance of any changes.

Additional Disclosures for GDPR Compliance (EU)

Data Controller / Data Processor:
Inter‑soft is the Data Controller for any personal information collected through the ToolE website.

Legal Bases for Processing Your Personal Information:
We process your personal data based on the following legal grounds:

Consent: When you explicitly agree for us to process your data for a specific purpose. You may withdraw your consent at any time.
Performance of a Contract: When processing is necessary for fulfilling contractual obligations, such as processing purchases or subscriptions related to ToolE.
Legitimate Interests: When processing is needed for our legitimate business interests, including service improvement and legal protection.
Compliance with Law: When processing is required by applicable legal obligations.

If you are under the age of 16, we will seek parental or legal guardian consent before processing your personal data. Under the GDPR, you have the right to access, correct, delete, transfer, restrict, or object to our processing of your personal data. Please contact us to exercise these rights.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information on the ToolE website, please contact us using the details below:

Email: [contact us]
Address: 9, RUE DE CONDÉ, 33000 BORDEAUX, France
SIREN: 94925214200011

For any inquiries regarding the ToolE product or services, please use the contact details provided above.