Request for Quote (RFQ) Definition and why you need to start using it on your business.

The “Request for a Quote” functionality stands out as a valuable tool for e-commerce businesses, streamlining the sales process while fostering closer relationships with customers. This strategic approach not only simplifies transactions but also facilitates the sale of diverse products in larger quantities.

Discover the myriad benefits of incorporating the “Request for a Quote” feature in the world of e-commerce.


A Request for Quote (RFQ) is a communication from a buyer to a seller, seeking a tailored offer based on specific buyer requirements. This request can arise from various scenarios. For instance, a buyer might be seeking a substantial quantity of products with specific attributes, such as a specific type of computer. This initiates a negotiation process between both parties to arrive at the most advantageous offer that aligns with everyone’s needs.
The capability to request product quotations emerges as a valuable asset for both buyers and sellers. This functionality not only streamlines the purchasing process but also provides a host of advantages, contributing to a more transparent, efficient, and customer-centric online shopping experience.


Amid the numerous advantages of “Requesting for a Quote,” we highlight some particularly significant ones for your consideration:

1. Personalized Pricing:

Requesting a product quotation allows customers to receive personalized pricing based on their specific needs, quantities, or any special requirements. This individualized approach not only caters to the unique demands of customers but also fosters a sense of exclusivity, making them feel valued.

2. Bulk and Custom Orders:

For businesses or individuals looking to make bulk purchases or seeking customized products, requesting a quotation is essential. It enables seamless communication between buyers and sellers, facilitating negotiations, clarifying specifications, and ensuring that both parties are on the same page before finalizing the transaction.

3. Transparent and Informed Decisions:

Quotations provide detailed breakdowns of costs, including item prices, taxes, shipping, and any applicable discounts. This transparency empowers customers to make informed decisions, compare prices, and understand the full scope of their investment. It fosters trust and reduces the likelihood of unexpected costs during the checkout process.

4. Negotiation and Flexibility:

The ability to request a quotation opens the door to negotiation. Buyers can communicate directly with sellers to discuss pricing, terms, or any other concerns. This flexibility is particularly crucial for B2B transactions or when dealing with high-value items, where finding a mutually beneficial agreement is paramount.

5. Enhanced Business Relationships:

For B2B transactions, the ability to request quotations fosters stronger relationships between buyers and sellers. It encourages open communication, collaboration, and a better understanding of each other’s needs. This, in turn, can result in repeat business and positive word-of-mouth referrals.


To receive quotations efficiently, establishing a direct communication system with your clients is paramount. This can be as straightforward as incorporating a private messaging feature. However, for optimal functionality, enabling clients to initiate quotation requests is essential. Regrettably, PrestaShop lacks an inherent method to integrate this function into its stores. Recognizing this gap, ToolE has developed its own application, ensuring a seamless and straightforward process for clients to request quotations.

Quotation Pro empowers you to curate a personalized list by adding products to the ‘Add to Quote’ feature, providing an estimated cost. This feature enables customers to conveniently bundle products, opening the door to negotiation for potential discounts. By facilitating engagement with potential customers, it effectively reduces the bounce rate on your PrestaShop store.

Key features of Quotation Pro include:

  • Product Selection: Easily designate products available for quote requests.
  • Customizable Quotation Form: Tailor the quotation form to align with your specific needs.
  • Add to Quote Button: Integrate a user-friendly ‘Add to Quote’ button on selected product pages.
  • Direct Purchase Capability: Enable customers to seamlessly purchase the quoted items directly from their account or via email.

Quotation Pro not only enhances the quoting process but also contributes to a more engaging and user-friendly experience, ultimately bolstering the effectiveness of your PrestaShop store.

You can learn more about Quotations Pro right here.


The “Request for Quote” feature stands as a pivotal asset in the realm of e-commerce, offering multifaceted advantages for both buyers and sellers. By allowing customers to seek personalized pricing based on their unique needs, this functionality introduces a level of flexibility and transparency that is paramount in the digital marketplace. The ability to negotiate and tailor offerings not only enhances customer satisfaction but also fosters trust and loyalty. Moreover, the streamlined communication facilitated by the “Request for Quote” feature not only simplifies the purchasing process but also enables businesses to cater to bulk orders, customized requests, and varied customer preferences. As a result, this feature proves instrumental in creating a more efficient, customer-centric, and competitive e-commerce environment.

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